NTRY SYSTEM: TERMS OF SERVICE AGREEMENT

ARTICLE 1: SERVICE DEFINITION AND SCOPE

1.1 The NTRY Service Model

NTRY provides a comprehensive, managed Automated License Plate Recognition (ALPR) solution. Unlike software-only providers, NTRY delivers a complete infrastructure ecosystem that includes hardware provisioning, professional installation, cloud-based management systems, and ongoing technical maintenance. The Service operates on a "turn-key" model where NTRY assumes responsibility for technical configuration while the Client retains control over facility management, vehicle authorization, and access reporting.

1.2 System Architecture

The NTRY system consists of three integrated components. First, a locally installed processing unit (Raspberry Pi) equipped with advanced Al software that performs real-time license plate recognition. Second, a cloud-based management platform accessible via web browser where Clients manage vehicle databases and view comprehensive traffic analytics. Third, a Super Administrator desktop application used exclusively by NTRY for hardware provisioning and cryptographic authorization. This distributed architecture ensures the system remains operational even during internet outages while providing centralized management capabilities when connectivity is available.

1.3 Role Definitions

The Super Administrator is the sole creator and master authority of NTRY, retaining absolute control over system architecture, global security protocols, and account approvals. The Product Owner (referred to as "Admin" in the system interface) is the Client responsible for a specific physical facility, with permissions to manage vehicle whitelists, configure gate settings, view facility-specific reports, and maintain the operational environment where hardware is installed. Each Product represents a distinct physical location with its own isolated data environment.

ARTICLE 2: ACCOUNT REGISTRATION AND APPROVAL PROCESS

2.1 Registration Requirements

To access the NTRY Service, the Client must complete registration through the NTRY Web Portal. All information provided during registration - including full legal name, organizational affiliation, contact email address, and facility details - must be accurate and verifiable. The Client is responsible for maintaining the confidentiality of account credentials and for all activities that occur under their account.

2.2 Email Verification Protocol

Access to the Service is prohibited until the Client completes email verification. Upon registration, NTRY's automated system sends a verification message to the provided email address. The Client must click the verification link within this message to confirm account ownership. This protocol ensures the validity of contact information and prevents fraudulent registrations.

2.3 Product Submission and Approval

After email verification, the Client may create a "Product" by submitting detailed facility information through the application form. This submission includes the Product name, physical address (street, city, country), geographic coordinates (latitude and longitude), and operational details. Upon submission, the Product enters a pending review state. NTRY's Super Administrator manually reviews each submission to verify facility legitimacy, assess technical feasibility, and ensure compliance with service capabilities. Service activation occurs only after the Super Administrator manually approves the Product and sets its status to "Active." NTRY reserves the right to deny any Product application without stating specific reasons, though denials are typically communicated with general feedback.

2.4 Public Visibility Option

During Product creation, the Client may select whether their facility should be "Publicly Visible." If this option is enabled, NTRY is granted a non-exclusive license to include the Product's aggregated metadata - such as total detection counts, operational hours, and facility name - in global network statistics displayed on NTRY's public-facing platforms. This data is used exclusively to demonstrate the scale and reliability of the NTRY network. Individual vehicle records, specific detection logs, and personally identifiable information are never included in public statistics. If the Client disables public visibility, all facility data remains completely private and excluded from any aggregate reporting.

ARTICLE 3: PROFESSIONAL INSTALLATION AND HARDWARE PROVISIONING

3.1 The Complete Installation Service

NTRY assumes full responsibility for hardware deployment. Before the Service becomes operational, NTRY technicians schedule and conduct a comprehensive on-site installation at the Client's facility. During this installation visit, NTRY personnel handle all technical aspects including camera mounting, cable routing, network configuration, power connection, and system calibration. The Client is not expected to possess technical expertise or perform any installation tasks.

3.2 The NTRY Default Kit

Every standard installation includes the NTRY Default Kit, a professionally integrated hardware package consisting of the following components. One Raspberry Pi processing unit pre-configured with NTRY's ALPR software. One high-definition camera specifically optimized for license plate recognition under various lighting conditions. One industrial-grade router for local network management and static IP address assignment. One relay module serving as the electronic switch interface between the NTRY system and the Client's barrier control mechanism. One high-endurance 32GB MicroSD card for system operation and local data storage. Professional-grade Cat6 Ethernet cabling for all network connections. All necessary power supplies and adapters rated for continuous operation.

3.3 The Protective Enclosure

Recognizing Azerbaijan's challenging climate conditions - including harsh winters, intense summer heat, heavy precipitation, and dust storms - NTRY houses all sensitive electronic components within a custom-engineered protective enclosure. This enclosure is constructed from industrial-grade metal or aluminum, specifically designed to be weatherproof and environmentally sealed. The enclosure protects the processing unit, relay module, router, and all connection points from moisture ingress, extreme temperature fluctuations, and environmental contaminants. The camera is mounted externally with its own weatherproof housing, but all critical infrastructure connections terminate inside the protected enclosure. This design ensures year-round reliability and significantly extends hardware lifespan.

3.4 Installation Quality Standards

NTRY technicians position cameras at optimal angles and heights to maximize recognition accuracy. Camera placement considers factors such as vehicle approach speed, lighting conditions throughout the day, potential glare from nearby structures, and the physical geometry of the gate area. All cabling is routed professionally to prevent physical damage, minimize electromagnetic interference, and maintain aesthetic standards. Network configuration includes static IP assignment for all devices to ensure consistent connectivity. Upon installation completion, NTRY performs comprehensive testing to verify recognition accuracy, gate control responsiveness, and network synchronization functionality.

3.5 Prohibition Against Unauthorized Modification

Once installation is complete and certified by NTRY, the Client is strictly prohibited from opening, moving, modifying, or tampering with any NTRY-provided hardware. This prohibition exists for three critical reasons. First, unauthorized modifications void all warranties and service agreements. Second, tampering with security-critical components compromises the cryptographic authentication that prevents unauthorized access to the system. Third, improper modifications can create safety hazards or damage sensitive electronics. If the Client requires any adjustment, reconfiguration, or relocation of equipment, they must contact NTRY support to schedule a technician visit. NTRY will perform authorized modifications at no additional charge if they fall within normal service parameters, or will provide a cost estimate for substantial changes.

ARTICLE 4: OFFLINE-FIRST ARCHITECTURE AND DATA SYNCHRONIZATION

4.1 Local Processing Philosophy

NTRY is engineered on a principle of "local independence." The system is designed to maintain full operational capability even during complete internet outages, ensuring that facility access control never becomes a vulnerability due to network disruptions. The ALPR recognition engine executes entirely on the local Raspberry Pi processor, analyzing license plates in real-time without requiring cloud connectivity for the core recognition function.

4.2 Volatile RAM Storage for Security

Authorized vehicle whitelists are stored exclusively in the Random Access Memory (RAM) of the local processing unit. RAM is volatile memory, meaning data exists only while the device is powered and is immediately erased when power is interrupted. This storage method provides two significant advantages. First, recognition checks occur at extremely high speed because RAM access is orders of magnitude faster than reading from disk storage. Second, the volatile nature provides inherent security - if the physical device is stolen, the vehicle whitelist cannot be extracted or recovered from the hardware. The only way to access the whitelist is through the authorized NTRY software running on the powered device.

4.3 Ten-Minute Synchronization Cycle

When internet connectivity is available, the local device performs an automated synchronization check every ten minutes. During this sync cycle, the device contacts NTRY’s central servers and requests information about any changes to the authorized vehicle whitelist since the last successful sync. NTRY employs a differential synchronization algorithm that transmits only the changes - added vehicles, removed vehicles, or modified vehicle records - rather than re-downloading the entire database. This approach minimizes bandwidth consumption and ensures rapid sync completion even on limited M2M data connections. If a sync attempt fails due to network unavailability, the device logs the failure and attempts again at the next ten-minute interval. The system continues operating with the whitelist currently loaded in RAM until successful synchronization occurs.

4.4 Thirty-Minute Log Upload Cycle

All vehicle detection events are initially recorded in a local SQLite database file stored on the MicroSD card. Every thirty minutes, the device attempts to upload these accumulated detection logs to NTRY’s cloud servers. Each detection record includes the captured plate number, the Al’s confidence score for the recognition, the detection timestamp, the detection status (authorized, unauthorized, or unknown), and references to the associated gate, camera, and vehicle (if matched). Upon successful upload and server acknowledgment, the local database is cleared to prevent storage exhaustion and maintain optimal system performance. If upload attempts fail due to network unavailability, detection logs continue accumulating locally and are transmitted during the next successful connection window. The local database is designed to accommodate several days of detection history to handle extended offline periods.

4.5 Reboot and Recovery Procedures

When the Raspberry Pi device restarts - whether due to scheduled maintenance, power interruption, or system updates - the RAM is cleared and the whitelist is lost. Upon reboot, the device immediately attempts to contact NTRY’s servers to re-authenticate and download the current authorized vehicle whitelist. This process typically completes within 30-60 seconds assuming network connectivity is available. If the device cannot reach the servers during boot, it enters a limited operational mode where it logs all detection events but cannot make authorization decisions. Gate control defaults to manual operation until successful server contact is established and the whitelist is reloaded. This design ensures the system always operates with current authorization data rather than relying on potentially stale information from before the reboot.

ARTICLE 5: INTELLIGENT GATE CONTROL AND SAFETY MECHANISMS

5.1 Gate Type Configuration

NTRY interacts with the Client’s physical barrier system according to one of two operational modes determined during the Product application process. The Client must accurately specify their barrier’s closing behavior to ensure proper safety protocol implementation.

5.2 Automatic Closing Barriers

If the Client’s barrier is equipped with native automatic closing functionality - meaning the barrier automatically closes after a defined timer period or after detecting vehicle passage through built-in sensors - NTRY operates in "Opening Trigger" mode. In this configuration, when an authorized vehicle is detected, NTRY sends a momentary electrical signal to the relay module, which triggers the barrier to open. NTRY’s responsibility ends after the opening signal is sent. The barrier’s own control system manages the closing sequence according to its programmed logic. This mode requires no additional sensors from NTRY and represents the standard installation configuration.

5.3 Manual Closing Barriers with Sensor Integration

If the Client’s barrier lacks automatic closing capability and requires an external signal to initiate closing, the Client must enable the "Require Close" setting in their Product configuration. For facilities with this setting enabled, NTRY installs specialized proximity sensors in the gate area. These sensors continuously monitor the physical space under and around the barrier to detect vehicle presence. When NTRY opens the barrier for an authorized vehicle, the system activates monitoring mode. The sensors track the vehicle’s movement through the gate area. Only after the sensors confirm the vehicle has completely cleared the barrier’s path does NTRY send a second electrical signal to close the barrier. This sensor-based approach prioritizes safety over speed - the system waits patiently regardless of how long passage takes, whether the driver stops briefly, or if the vehicle moves slowly. NTRY never uses simple time-based delays for barrier closing because timers cannot account for unexpected situations such as a driver pausing to speak with security personnel or a large vehicle requiring extra time to clear the gate.

5.4 Pricing Implications

The installation of additional proximity sensors, the more complex wiring harness required to connect them, and the enhanced software logic needed to process sensor data all contribute to increased system costs. Facilities requiring the "Require Close" configuration will see these additional components and complexity reflected in their customized pricing quote. The exact cost differential depends on the number of sensors required, the physical layout of the gate area, and the complexity of the installation environment.

5.5 NTRY’s Role as Signal Provider

The Client must understand that NTRY functions exclusively as an electronic signal provider. NTRY provides the digital command that instructs the barrier when to open or close, but NTRY exercises no control over the physical mechanics of the gate system itself. The electric motor that powers the barrier arm, the mechanical linkages that translate motor rotation into barrier movement, the structural integrity of the barrier arm, and any safety mechanisms built into the barrier (such as pressure sensors or mechanical stops) are entirely the Client’s responsibility. NTRY cannot be held liable for mechanical malfunctions, motor failures, structural collapses, or any physical defects in the barrier system.

5.6 Mechanical Maintenance Requirements

The Client is strongly advised to maintain a regular service schedule with the barrier manufacturer or a qualified gate maintenance technician. Mechanical components such as motors, gears, hydraulic systems, and structural elements experience wear over time and require periodic inspection, lubrication, and adjustment. NTRY’s maintenance visits focus exclusively on the electronic and optical components of the recognition system - cameras, processing units, network equipment, and sensors. NTRY technicians do not service, repair, or maintain the physical barrier mechanism itself.

5.7 Vehicle Safety Sensors

NTRY strongly recommends that all facilities implement additional vehicle detection systems independent of the NTRY hardware. Ground loop sensors embedded in the pavement, infrared photo-eye beams across the gate opening, or pressure-sensitive mats can detect when a vehicle is physically positioned under the barrier. These safety sensors should be integrated into the barrier’s own control system as a failsafe mechanism. If the barrier begins to close while a vehicle is still present, these independent sensors should immediately halt or reverse the closing motion. While NTRY’s proximity sensors (for "Require Close" configurations) provide one layer of protection, defense-in-depth through multiple independent safety systems provides maximum protection against barrier-vehicle collisions.

ARTICLE 6: RECOGNITION TECHNOLOGY LIMITATIONS AND DISCLAIMERS

6.1 Optical Recognition Principles

NTRY's recognition system is fundamentally optical in nature, relying on a camera to capture a clear image of a license plate and artificial intelligence software to analyze that image and extract the plate number. When environmental conditions are favorable - good lighting, clean plates, proper camera positioning, and clear atmospheric conditions - NTRY's recognition accuracy exceeds 95%. However, the system operates within the constraints of optical physics and cannot overcome certain fundamental limitations.

6.2 Physical Obstruction

The most common cause of recognition failure is physical obstruction of the license plate. If a plate is covered with thick mud, caked with road salt or winter de-icing chemicals, obscured by accumulated snow or ice, or hidden behind dirt and grime from extended driving without washing, the camera may be unable to see the characters clearly enough for accurate recognition. Similarly, if an individual intentionally covers their plate - whether by positioning a hand over it, hanging an object from the trunk, attaching an aftermarket cover, or using any other deliberate obstruction method - the system will fail to identify the vehicle. In cases where the plate itself has suffered physical damage - such as numbers scratched away, the plate severely bent or deformed, or the reflective coating deteriorated to the point of illegibility - recognition may fail even under otherwise ideal conditions.

6.3 Environmental Factors

Weather and atmospheric conditions significantly impact optical recognition. Direct sunlight reflecting off a plate at certain angles can create glare that completely washes out the image, rendering the plate number invisible to the camera. Heavy rain reduces visibility and can create water streaks across the camera lens or on the plate surface that distort the image. Dense fog diminishes contrast and can make plates appear as indistinct gray rectangles. Extreme cold can cause frost accumulation on the camera lens. Conversely, intense heat can create atmospheric distortion effects that blur distant objects. While NTRY’s camera positioning and lens selection are optimized to minimize these effects, they cannot be eliminated entirely because they are properties of light and atmosphere rather than equipment limitations.

6.4 Camera Maintenance and Image Quality

Over time, camera lenses naturally accumulate environmental contaminants. Dust particles settle on the lens surface. Pollen during spring months creates a film across glass surfaces. Water spots form after rain and evaporation. In industrial areas, airborne particulates can create a gradual coating that reduces image clarity. As lens cleanliness degrades, so does recognition accuracy. NTRY addresses this through our regular maintenance program where technicians clean camera lenses and inspect optical components. However, between scheduled maintenance visits, lens contamination can occur. If the Client notices a sudden decrease in recognition performance, this often indicates the camera requires cleaning, and the Client should contact NTRY to schedule an expedited maintenance visit.

6.5 Disclaimer of Liability for Recognition Failures

NTRY explicitly disclaims liability for recognition failures caused by external factors beyond our control. If a resident or visitor cannot gain automated entry because their license plate is illegible due to accumulated dirt, physical damage, or environmental conditions, NTRY is not responsible for the inconvenience or any consequences of delayed entry. The Client’s security personnel should be trained to manually authorize vehicles when automated recognition fails, either through intercom systems, manual gate controls, or temporary access codes. NTRY provides the best commercially available recognition technology, but we cannot guarantee 100% recognition accuracy under all possible conditions because such a guarantee would require overcoming the fundamental laws of optics and physics.

6.6 Unknown Vehicle Handling

When the system cannot read a license plate with sufficient confidence, it creates a detection log entry marked as "Unknown Vehicle." These entries typically include a captured image (if image storage is enabled in the system configuration) and metadata about the detection attempt. The Client can review unknown vehicle logs through the web administration panel and implement facility-specific policies for handling them. Some facilities choose to have security personnel manually review unknown vehicles in real-time via video intercom. Others implement a manual authorization procedure where drivers must provide identification. The appropriate policy depends on the facility’s security requirements and staffing capabilities.

ARTICLE 7: ONGOING MAINTENANCE AND SUPPORT SERVICES

7.1 The Maintenance Commitment

NTRY provides ongoing maintenance services as an integral component of the Service subscription. Unlike hardware-only providers who deliver equipment and leave the Client responsible for upkeep, NTRY assumes continuous responsibility for ensuring the system remains in optimal working condition throughout the service period.

7.2 Scheduled Maintenance Visits

NTRY technicians conduct regular scheduled maintenance visits to each Client facility, typically on a weekly basis. The exact frequency may be adjusted based on facility-specific factors such as environmental exposure, traffic volume, and historical maintenance requirements. During these visits, technicians perform comprehensive system health checks including the following procedures. Camera lenses are cleaned using specialized optical cleaning solutions and lint-free cloths to ensure maximum image clarity. The protective enclosure is inspected for any signs of water ingress, damaged seals, or environmental stress. All cable connections are verified for tightness and inspected for physical wear. The relay module is tested to confirm proper operation. The Raspberry Pi processor is checked for proper temperature, adequate ventilation, and signs of component stress. Network connectivity is verified and speed tested. The local database is reviewed to ensure proper log cycling and storage health.

7.3 Emergency Service Calls

In addition to scheduled maintenance, clients may request emergency service visits when they notice recognition accuracy degradation, gate control malfunctions, or any other operational issues. NTRY support personnel are available during business hours to receive service requests. Upon receiving an emergency call, NTRY assesses the issue remotely when possible through diagnostic tools built into the system. If remote resolution is not feasible, NTRY schedules an on-site technician visit, prioritizing emergency calls based on severity and impact on facility security.

7.4 Software Updates and Security Patches

NTRY periodically releases software updates for the local recognition engine, including improvements to Al recognition algorithms, security patches for identified vulnerabilities, and feature enhancements. These updates are deployed remotely through the synchronization system when possible, or during scheduled maintenance visits when physical access is required. The Client is not responsible for tracking or installing updates - NTRY manages the entire update lifecycle to ensure all installations remain current and secure.

ARTICLE 8: CRYPTOGRAPHIC SECURITY AND AUTHENTICATION

8.1 Password Security Protocol

All user passwords are protected using advanced cryptographic techniques that render them irreversible. When a Client creates an account and chooses a password, NTRY never stores that password in plain text form. Instead, the password is processed through the PBKDF2 (Password-Based Key Derivation Function 2) algorithm in combination with HMACSHA512 hashing. This process involves running the password through 100,000 iterations of a cryptographic transformation along with a unique random value called a "salt." The resulting output is a fixed-length string of characters that bears no mathematical relationship to the original password. This hashed value is what NTRY stores in the database. When the Client attempts to log in, the entered password is processed through the same algorithm and the result is compared to the stored hash. If they match, authentication succeeds, but at no point does the system ever have access to or store the original password in reversible form.

8.2 Hardware Authentication Keys

Each Raspberry Pi device is provisioned with a unique cryptographic key during initial configuration by the Super Administrator. This key serves as the device's identity credential when communicating with NTRY's servers. The key is generated using cryptographically secure random number generation to ensure it cannot be predicted or duplicated. Like user passwords, the device key is immediately hashed using PBKDF2 and HMACSHA512 before being stored. When the device communicates with NTRY’s API endpoints, it includes this key in a custom HTTP header called "X-PI-DEVICE-KEY." The server receives this key, hashes it using the same algorithm, and compares the result to the stored hash in the database. Only if the hashes match does the server accept the request as authentic. This authentication system prevents unauthorized devices from impersonating legitimate installations or injecting false detection data into Client accounts.

8.3 Protection Against Impersonation Attacks

The hardware authentication system specifically protects against three types of attacks. First, it prevents external parties from calling NTRY’s hardware API endpoints to create false detection records or trigger unauthorized gate openings. Without possessing the correct device key, such attempts are rejected at the authentication layer. Second, it prevents stolen or decommissioned hardware from being reused at unauthorized locations because each device key is tied to a specific Product and facility in NTRY’s database. Third, it protects against man-in-the-middle attacks where an attacker might attempt to intercept and replay legitimate API requests because the server validates not just the presence of the key but its cryptographic hash match to the specific device record.

8.4 Key Rotation and Compromise Response

If a device key is suspected of being compromised - whether through security breach, hardware theft, or accidental disclosure - the Super Administrator can immediately invalidate the compromised key and generate a new one through the desktop provisioning application. This action instantly prevents the old key from authenticating to the system. The new key must be deployed to the physical device through a technician visit where the device configuration is updated. This key rotation capability ensures that compromised credentials can be neutralized quickly without requiring complete hardware replacement.

8.5 Transparent Security Implementation

From the Client’s perspective, this complex cryptographic infrastructure operates entirely invisibly. Clients simply log in with their email and password, and the system works. They never interact with device keys, hash functions, or authentication protocols directly. This "security through simplicity" approach ensures that even clients without technical expertise benefit from banking-grade protection without needing to understand or manage the underlying complexity.

ARTICLE 9: DATA PRIVACY, ETHICS, AND LEGAL COMPLIANCE

9.1 Personal Information Classification

License plate numbers are classified as personally identifiable information (PII) under modern privacy standards because they can be linked to specific individuals through vehicle registration databases. As such, the vehicle detection data generated by NTRY installations is sensitive information subject to privacy protections and ethical use requirements.

9.2 Prohibition on Data Commercialization

NTRY maintains an absolute prohibition on data commercialization. NTRY does not, and will never under any circumstances, sell vehicle detection logs to third parties. We do not share data with marketing agencies seeking consumer behavior insights. We do not provide information to advertising networks attempting to track individual movements. We do not license data to analytics companies building traffic pattern databases. We do not participate in any commercial data marketplace or broker arrangement. The Client’s vehicle detection data exists for exactly one purpose: enabling the Client to manage facility access and analyze traffic patterns within their own property. Any use of this data outside of this specific purpose would represent a fundamental breach of our ethical commitments and client trust.

9.3 Law Enforcement Cooperation

NTRY operates in the Republic of Azerbaijan and is subject to the laws and legal obligations of this jurisdiction. If authorized law enforcement agencies - including but not limited to the Ministry of Internal Affairs, the State Security Service, the General Prosecutor’s Office, or other investigative bodies - present NTRY with a lawful request or court order for data related to a criminal investigation, NTRY will comply with that request in accordance with Azerbaijani law. Such requests are typically narrow in scope, focusing on specific dates, times, or vehicles relevant to a particular investigation. When legally permitted, NTRY will make reasonable efforts to notify the affected Client of such requests, though there are circumstances where notification is prohibited during active investigations. This cooperation serves the public interest by enabling law enforcement to investigate crimes while maintaining appropriate limits on data access.

9.4 Client Responsibilities for Data Handling

As the operator of a vehicle tracking system, the Client assumes significant legal and ethical responsibilities. The Client must implement appropriate internal policies governing who has access to vehicle detection data within their organization. Access should be limited to personnel who require it for legitimate facility management purposes. The Client must not use the system to track specific individuals for purposes of harassment, stalking, or unlawful surveillance. The Client must not share login credentials with unauthorized persons. The Client must not export detection data for purposes unrelated to facility management. The Client must comply with all applicable Azerbaijani laws regarding data protection and privacy. Violation of these responsibilities may result in immediate service termination and potential legal liability.

9.5 Anti-Stalking Policy

The Client is explicitly prohibited from using NTRY to monitor or track individuals for harassment, intimidation, or stalking purposes. The system is designed for facility access management - controlling who enters and exits a specific property. It is not designed for, and must not be used for, tracking individuals across multiple locations, monitoring the movements of specific persons of interest without lawful justification, or collecting data about individuals for purposes unrelated to legitimate facility security. Any use of the system for stalking or harassment is a material breach of this Agreement and will result in immediate account termination. NTRY reserves the right to report suspected stalking activity to appropriate authorities.

9.6 Data Retention and Deletion

NTRY retains vehicle detection logs for a period of twelve (12) months from the date of detection, after which logs are automatically purged from the system. This retention period balances operational needs - allowing clients sufficient time to review historical data and generate reports - with privacy principles that discourage indefinite data retention. Clients may request earlier deletion of their data upon service termination, subject to NTRY’s legitimate need to retain certain records for legal compliance and dispute resolution purposes.

ARTICLE 10: HARDWARE OWNERSHIP AND THE LEASE MODEL

10.1 Property Rights in Default Kit Hardware

All components of the NTRY Default Kit - including the Raspberry Pi processing unit, relay module, industrial router, protective metal enclosure, camera unit, MicroSD card, Cat6 cabling, and all power supplies - remain the exclusive and permanent property of NTRY. The Client does not acquire any ownership interest in this hardware through the service subscription. The legal relationship is one of "bailment," where NTRY (the bailor) entrusts property to the Client (the bailee) for a specific purpose with the understanding that the property will be returned upon termination of that purpose.

10.2 Client Custody Responsibilities

As the bailee in possession of NTRY’s property, the Client assumes certain legal responsibilities. The Client must exercise reasonable care to protect the hardware from theft. This includes ensuring the protective enclosure is securely mounted and not easily accessible to unauthorized persons, that facility security measures adequately protect the installation area, and that facility staff are instructed not to tamper with or remove NTRY equipment. The Client must also protect the hardware from negligent damage by their own personnel, such as damage caused during facility renovation work, landscaping activities, or other operations near the installation site.

10.3 Normal Wear and Environmental Exposure

The Client is not responsible for normal wear and tear that occurs during the ordinary operation of the equipment. NTRY anticipates that hardware will experience gradual degradation over time due to continuous operation, environmental exposure within the designed operating parameters, and the natural aging of electronic components. Such normal wear is NTRY’s responsibility and is addressed through our maintenance program and eventual component replacement. The Client is also not responsible for damage caused by extreme weather events beyond reasonable preparation (such as catastrophic flooding or hurricane-force winds), vandalism or theft despite reasonable security measures, or manufacturer defects in hardware components.

10.4 Service Termination and Hardware Retrieval

Upon termination of the Service - whether initiated by the Client, by NTRY, or by mutual agreement - NTRY will arrange for professional decommissioning and removal of all Default Kit hardware. NTRY technicians will visit the facility, safely disconnect all equipment, and transport it from the premises. The Client has no right to retain possession of the Default Kit hardware after service termination. Any attempt to keep, hide, or dispose of NTRY hardware after service has ended constitutes theft and will result in legal action to recover both the property and the full replacement value.

10.5 Custom Equipment Ownership

If the Client has requested that NTRY purchase specialized equipment beyond the standard Default Kit - such as premium camera models with extended range capabilities, custom mounting hardware for unusual installation environments, or backup power systems - the ownership of this custom equipment depends on how it was billed and purchased. If custom equipment was billed as a separate capital expenditure that the Client paid for in full, and this is explicitly documented in the Client’s service agreement and invoice, then the Client owns that custom equipment and may retain it after service termination. However, if custom equipment was folded into the monthly subscription fee or otherwise provided as part of the managed service, it remains NTRY property and must be returned with the rest of the Default Kit.

10.6 Financial Liability for Missing or Damaged Hardware

If hardware is missing at the time of service termination due to theft that resulted from inadequate facility security, if hardware has been intentionally damaged or destroyed by Client personnel, if hardware has been removed from the facility by the Client without authorization, or if the Client refuses to provide NTRY access to the facility for hardware retrieval, the Client will be invoiced for the full replacement value of the missing or damaged equipment. This invoice is calculated based on current market replacement costs plus any additional costs NTRY incurs for expedited procurement or installation at replacement facilities. The Client agrees to pay this invoice within thirty (30) days. Failure to pay will result in collection proceedings including potential court action to recover the debt plus interest, legal fees, and collection costs.

ARTICLE 11: SUBSCRIPTION MODEL, PRICING, AND PAYMENT TERMS

11.1 All-Inclusive Subscription Structure

NTRY operates on a comprehensive, all-inclusive subscription model designed to eliminate surprise costs and provide budgeting predictability for clients. The monthly or annual subscription fee quoted to each Client includes all components necessary for system operation: the lease of the Default Kit hardware, the mobile data connection (M2M packets) required for cloud synchronization, the electrical power consumed by NTRY equipment, scheduled maintenance visits, emergency service calls, software updates, and technical support.

11.2 Variable Pricing Factors

While NTRY strives to maintain consistent pricing across installations, certain facility-specific factors affect the subscription cost. Facilities requiring "Require Close" functionality with additional proximity sensors incur higher costs due to the extra hardware components and installation complexity. Facilities with multiple gates require dedicated hardware for each gate, scaling the subscription accordingly. Facilities in locations with challenging installation environments - such as unusual mounting requirements, extended cable runs, or areas requiring specialized environmental protection - may incur surcharges to cover additional materials and labor. Each Client receives a customized pricing quote that clearly itemizes all applicable charges before service activation.

11.3 Custom Equipment and Special Requests

If a Client requests equipment beyond the standard Default Kit - such as premium cameras with special capabilities, redundant backup systems, or integration with existing facility management systems - NTRY provides a separate cost estimate for these enhancements. Custom equipment costs are either billed as one-time capital expenditures or amortized into the monthly subscription fee based on the Client’s preference and the nature of the equipment. All custom pricing is documented in writing before any procurement or installation occurs.

11.4 Hourly License Verification

To ensure service integrity and prevent unauthorized usage, the local ALPR recognition engine performs an automated license verification check once per hour. During this verification, the device contacts NTRY’s servers to confirm that the Client’s account is active, the subscription is current, and no service restrictions have been imposed. If the hourly verification fails - whether due to account suspension for non-payment, administrative hold due to terms of service violation, or technical issues with the Client’s account - the recognition engine enters a limited operational mode. In limited mode, the system continues to log vehicle detections for historical record purposes but does not make authorization decisions or trigger gate controls. This safeguard ensures that NTRY cannot provide service indefinitely without compensation while maintaining basic functionality to prevent complete facility lockout.

11.5 Payment Terms and Late Payment Consequences

Subscription fees are due according to the payment schedule specified in the Client’s service agreement, typically on a monthly or annual basis. Payments must be received by the specified due date. If payment is not received within five (5) business days of the due date, NTRY sends an automated reminder notification. If payment is not received within ten (10) business days, the account is flagged for review and a formal notice is sent. If payment is not received within fifteen (15) business days, the account enters suspended status and the hourly license verification begins failing, causing the recognition engine to enter limited operational mode. The Client must contact NTRY support to resolve payment issues and restore full service. Chronic late payment may result in service termination and reporting to credit bureaus where applicable.

ARTICLE 12: EMERGENCY ACCESS AND MANUAL OVERRIDE REQUIREMENTS

12.1 The Critical Importance of Manual Overrides

While NTRY is engineered for maximum reliability, no electronic system is immune to failure. Power outages, network disruptions, hardware malfunctions, software errors, and natural disasters can all potentially prevent the automated gate system from functioning. For this reason, the Client is legally required to maintain a physical manual override mechanism for their barrier that operates completely independently of the NTRY system.

12.2 Acceptable Manual Override Systems

Manual override systems must provide a reliable method to open the barrier without relying on any electronic components controlled by NTRY. Acceptable override systems include a physical key that directly controls the gate motor mechanism, a manual release lever that mechanically disengages the motor to allow the barrier to be lifted by hand, a hardwired bypass button that connects directly to the gate motor control board independent of the NTRY relay, or a mechanical crank system that can manually raise the barrier. The specific override mechanism depends on the gate manufacturer’s specifications and the facility’s infrastructure.

12.3 Emergency Service Access

The primary purpose of the manual override is to ensure emergency services can always access the facility regardless of electronic system status. Fire departments responding to structure fires, ambulances arriving for medical emergencies, and police responding to security incidents must never be delayed by a malfunctioning gate. In many jurisdictions, fire codes explicitly require that emergency access lanes have manual overrides, and compliance with these codes is the Client’s responsibility, not NTRY’s. If emergency personnel cannot access the facility due to the absence of a functioning manual override, any resulting damage, injury, or loss of life is the sole responsibility of the facility operator.

12.4 Training and Documentation

The Client must ensure that facility security personnel and relevant staff members are trained on the location and operation of the manual override system. Clear signage should be posted near the gate explaining where the override mechanism is located and how to operate it. The Client should maintain written documentation of override procedures as part of their facility emergency response plan. The manual override system should be tested periodically - at least quarterly - to verify it remains functional and that personnel remember how to use it.

12.5 NTRY’s Limited Scope of Responsibility

NTRY is explicitly not responsible for delays in emergency access that result from the Client’s failure to install, maintain, or properly operate a manual override system. NTRY provides automated gate control for authorized vehicles under normal operating conditions. We do not provide, install, or maintain manual override systems because these are facility-specific safety requirements that fall outside the scope of automated license plate recognition technology. The Client acknowledges that maintaining emergency access capability is their responsibility and cannot be delegated to NTRY.

ARTICLE 13: LIMITATION OF LIABILITY AND INDEMNIFICATION

13.1 No Liability for Mechanical Barrier Malfunctions

NTRY provides electronic signals that command the barrier to open or close, but NTRY exercises no control over and assumes no liability for the mechanical operation of the barrier itself. If the gate motor malfunctions and causes the barrier to close unexpectedly, if the barrier arm breaks and falls on a vehicle, if the gate’s built-in safety sensors fail to detect a vehicle and the barrier closes causing damage, if the gate mechanism operates at unsafe speeds due to motor controller defects, or if any other mechanical failure occurs, NTRY is not liable for resulting damage to vehicles, injury to persons, or damage to other property. The mechanical barrier system is the Client’s equipment, and maintaining it in safe working order is the Client’s responsibility.

13.2 No Liability for Plate Forgery and Spoofing

While license plate forgery is relatively uncommon, it is technically possible for individuals to create counterfeit plates that match authorized vehicle numbers in the Client’s database. If an unauthorized person gains access to the facility using a forged plate that successfully spoofs the recognition system, NTRY is not liable for any theft, vandalism, or criminal activity that occurs as a result. The NTRY system performs pattern matching between captured images and the authorized vehicle database - it cannot verify the authenticity of physical plates or detect sophisticated forgeries. Facilities requiring higher security may need to implement additional verification methods such as RFID tags, access cards, or manual security screening.

13.3 No Liability for Consequential Damages

NTRY’s maximum liability under any circumstances - including breach of contract, negligence, equipment failure, or any other legal theory - is limited to the total amount the Client has paid in subscription fees during the twelve (12) months immediately preceding the event giving rise to liability. NTRY is not liable under any circumstances for indirect damages, consequential damages, incidental damages, special damages, or punitive damages. This includes but is not limited to lost business revenue, lost profit, damage to reputation, theft of valuable property, emotional distress, or any other damages beyond the direct subscription cost. This limitation applies even if NTRY has been advised of the possibility of such damages.

13.4 Client Indemnification Obligation

The Client agrees to indemnify, defend, and hold harmless NTRY, its operators, employees, and agents from any and all third-party claims, lawsuits, demands, losses, damages, costs, and expenses (including reasonable attorney fees) arising from the Client’s use of the Service, from incidents occurring at the Client’s facility, from the Client’s failure to maintain their mechanical barrier equipment, from the Client’s breach of this Agreement, or from any negligent or intentional misconduct by the Client or their employees. If a third party sues both the Client and NTRY arising from an incident at the Client’s facility, the Client agrees to assume NTRY’s defense in that lawsuit or to reimburse NTRY for all legal costs incurred in defending against such claims.

13.5 Acknowledgment of Risk Allocation

The Client acknowledges that the limitation of liability and indemnification provisions in this Article represent a reasonable allocation of risk between the parties. NTRY’s subscription fees are calculated based on providing automated recognition technology, not on assuming liability for facility operations, mechanical equipment, or criminal activity. If these limitations were removed, the subscription cost would need to increase substantially to account for insurance and legal risk. The Client accepts these limitations as a necessary component of the economic model that makes the Service affordable and sustainable.

ARTICLE 14: SERVICE TERM, TERMINATION, AND POST-TERMINATION OBLIGATIONS

14.1 Service Term

The Service begins on the date when NTRY completes installation and activates the Client’s Product. The initial service term is specified in the Client’s service agreement, typically one (1) year or more. Unless either party provides written notice of non-renewal at least thirty (30) days before the end of the term, the Service automatically renews for successive terms of equal length at NTRY’s then-current pricing rates.

14.2 Client-Initiated Termination

The Client may terminate the Service by providing written notice to NTRY at least thirty (30) days in advance of the desired termination date. Early termination during an active subscription period may result in early termination fees as specified in the Client’s service agreement. Upon termination, the Client remains responsible for all outstanding subscription fees, any unpaid invoices for custom equipment or special services, and any hardware damage or loss fees assessed under Article 10.6.

14.3 NTRY-Initiated Termination for Cause

NTRY may terminate the Service immediately for cause if the Client materially breaches this Agreement and fails to cure the breach within fifteen (15) days of receiving written notice. Material breaches include but are not limited to non-payment of subscription fees for more than thirty (30) days, use of the system for illegal purposes such as stalking or harassment, intentional damage to or theft of NTRY hardware, sharing login credentials with unauthorized parties, attempting to reverse-engineer or tamper with NTRY software or hardware, or providing false information during registration or in communications with NTRY. Termination for cause does not excuse the Client from payment obligations incurred prior to termination.

14.4 Hardware Decommissioning and Removal

Within seven (7) business days following service termination, NTRY will coordinate with the Client to schedule a decommissioning visit. During this visit, NTRY technicians will professionally disconnect all equipment, remove all Default Kit hardware from the premises, and restore the installation area to a reasonable condition (though NTRY is not responsible for repairing mounting holes or repainting surfaces). The Client must provide NTRY reasonable access to the facility during normal business hours to retrieve the equipment. If the Client refuses access or fails to cooperate with equipment retrieval, NTRY will assess fees under Article 10.6 for missing equipment.

14.5 Data Export and Deletion

Upon service termination, the Client may request an export of their historical vehicle detection data in standard CSV format. This request must be made before termination or within thirty (30) days thereafter. After this period, NTRY will permanently delete all Client data from active systems in accordance with our data retention policies, though some data may persist in backup systems for an additional period as required for disaster recovery purposes.

ARTICLE 15: FORCE MAJEURE

15.1 Excused Performance

Neither party shall be liable for failure to perform obligations under this Agreement when such failure is caused by events beyond their reasonable control. These events include but are not limited to acts of God (earthquakes, floods, hurricanes), war, terrorism, civil unrest, government actions or restrictions, pandemics, strikes or labor disputes, power failures extending beyond the affected party’s facilities, internet service provider failures, and catastrophic hardware failures affecting critical infrastructure.

15.2 Notice and Mitigation

A party affected by a force majeure event must promptly notify the other party and make reasonable efforts to mitigate the impact and resume normal operations as soon as practicable. If a force majeure event prevents NTRY from providing Service for more than thirty (30) consecutive days, either party may terminate the Agreement without penalty upon written notice.

ARTICLE 16: GOVERNING LAW AND DISPUTE RESOLUTION

16.1 Applicable Law

This Agreement is governed by and construed in accordance with the laws of the Republic of Azerbaijan, without regard to its conflict of law provisions. All legal relationships between the parties are subject to Azerbaijani law, including contract law, tort law, and any applicable technology regulations.

16.2 Jurisdiction and Venue

Any dispute, controversy, or claim arising out of or relating to this Agreement, or the breach, termination, or invalidity thereof, shall be resolved exclusively in the competent courts of Baku, Republic of Azerbaijan. Both parties consent to the personal jurisdiction of these courts and waive any objection based on inconvenient forum or lack of personal jurisdiction.

16.3 Pre-Litigation Resolution Efforts

Before initiating formal legal proceedings, the parties agree to make good-faith efforts to resolve disputes through direct negotiation. Either party may initiate this process by sending a detailed written description of the dispute to the other party’s primary contact. The parties shall then meet (in person or via video conference) within fifteen (15) business days to attempt resolution. Only if these efforts fail may a party proceed to litigation.

ARTICLE 17: MISCELLANEOUS PROVISIONS

17.1 Entire Agreement

This Agreement, together with any written service agreement, pricing quote, or installation authorization signed by the Client, constitutes the entire agreement between NTRY and the Client concerning the Service. It supersedes all prior discussions, proposals, negotiations, and agreements, whether oral or written. No representation, promise, or inducement not included in this written Agreement shall be binding on either party.

17.2 Amendments

NTRY reserves the right to modify this Agreement at any time by posting a revised version on the NTRY website and sending notice to all Clients via email. Continued use of the Service after the effective date of the modification constitutes acceptance of the modified terms. If a Client does not accept modified terms, their sole remedy is to terminate the Service in accordance with Article 14.

17.3 Severability

If any provision of this Agreement is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision shall be modified to the minimum extent necessary to make it enforceable, or if modification is not possible, it shall be severed from the Agreement. All other provisions shall remain in full force and effect.

17.4 Waiver

The failure of either party to enforce any right or provision of this Agreement shall not constitute a waiver of that right or provision unless acknowledged and agreed to in writing. A waiver in one instance does not constitute a continuing waiver or a waiver in other instances.

17.5 Assignment

The Client may not assign, transfer, or delegate their rights or obligations under this Agreement without NTRY’s prior written consent. Any attempted assignment without consent is void. NTRY may assign this Agreement to any successor entity or related company without the Client’s consent.

17.6 Notices

All notices required under this Agreement must be in writing and delivered via email to the addresses specified in the Client’s account profile or in NTRY’s contact information. Notices are deemed received when the email is successfully delivered to the recipient’s mail server.

ARTICLE 18: ACKNOWLEDGMENT AND ACCEPTANCE

By clicking the "I Agree" checkbox during account creation, by submitting an application to register your facility as a Product, by signing a physical installation authorization form when NTRY technicians visit your site, or by logging into and using the NTRY Administration Panel, you acknowledge and confirm the following:

You have carefully read and fully understand every Article and provision of this Terms of Service Agreement. You understand the technical capabilities and inherent limitations of the NTRY system as described throughout this document. You understand your responsibilities as the operator of an automated vehicle recognition system, including obligations concerning data privacy, hardware custody, emergency access provisions, and mechanical barrier maintenance. You accept the financial terms of your subscription and understand the consequences of non-payment. You acknowledge the limitation of liability provisions and understand that NTRY’s responsibility is limited to providing electronic signals and managing recognition technology, not operating or maintaining your physical barrier equipment. You agree to indemnify NTRY against third-party claims arising from your facility operations. You consent to the jurisdiction of courts in Baku, Republic of Azerbaijan for any legal disputes. You agree to be legally bound by every term, condition, requirement, and stipulation contained in this Agreement.

This Agreement represents the complete understanding between you and NTRY regarding the Service. Welcome to NTRY. We are committed to providing you with reliable, secure, and intelligent automated license plate recognition technology to enhance your facility’s security and operational efficiency.